Customer Service Team Member
2 days ago
Overview:
- We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
Job Description:
As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. This includes inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. You will also participate in ongoing continuous education through U-Haul University.
Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Other duties as assigned.
Estimated Salary Range: $16.00 - $25.00 per hour, depending on location and experience.
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