Data Center Operations Specialist

5 hours ago


Dallas, Texas, United States Liquid Web Full time
Job Title: Data Center Operations Technician

At Liquid Web, we're seeking a skilled Data Center Operations Technician to join our team. As a key member of our infrastructure operations team, you'll play a critical role in ensuring the highest level of service uptime and delivering exceptional support to our global clients.

Responsibilities:
  • Decommissioning hardware and ensuring secure data destruction
  • Tracking inventory and maintaining accurate recordkeeping
  • Testing and troubleshooting hardware, including servers, firewalls, and switches
  • Performing audits of datacenter infrastructure and monitoring incoming tickets, chats, and alerts
  • Providing initial hands-on response and communicating with customers via telephone, chat, and email
  • Installing various operating systems and applying base configurations
  • Performing hardware firmware upgrades and learning new hardware platforms
  • Racking servers, installing cabling, and assisting with other infrastructure needs
  • Deploying complex, highly available infrastructure and services
Requirements:
  • 1+ years of relevant experience in data center operations or a related field
  • Solid working knowledge of computer hardware, including servers, firewalls, and switches
  • Excellent written and verbal communication skills
  • Exemplary organizational skills and attention to detail
  • Excellent diagnostic skills and proven customer service acumen
  • Solid working knowledge of various Linux distributions and experience with the LAMP stack
  • Basic experience with Windows Server and basic networking knowledge
  • Understanding of different RAID configurations and ability to set up and configure various operating systems
We Offer:
  • 100% Employer-paid Benefits options - Medical, Dental, Vision, Prescription
  • Traditional and Roth 401k with company matching
  • Fun employer-sponsored events
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done
  • Access to ongoing training


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