Lead Ski Operations Manager

1 week ago


Aspen, Colorado, United States SKi Butlers Full time
About the Role:

As a key member of our team, you will be responsible for delivering exceptional customer service while managing the flow of day-to-day operations. Your adaptability and ability to lead by example will be essential in this dynamic role.

Key Responsibilities:
  • Oversee daily shop operations, ensuring seamless delivery of services to customers
  • Manage staff schedules, providing support and guidance to ensure excellent performance
  • Coordinate logistics, including equipment sizing, scheduling, and dispatching ski technicians
  • Maintain high standards of brand representation, adhering to company policies and procedures
Benefits and Perks:
  • Comprehensive Aspen Ski Company Premier Pass with unlimited use and no blackout dates
  • Ikon Base Pass included with Aspen Ski Company Premier Pass
  • Free Alterra Mountain Company Employee pass offering access to all AMC-owned resorts
  • Ski every day* (barring Deer Valley blackout dates)
  • Access to 645+ industry-discounted brands through ExpertVoice
  • Discounted Rossignol/Dynastar/Lange equipment access
  • 401K benefit and match for all staff members over 18 years old
  • Location-specific bonuses for customer service excellence
Requirements and Qualifications:
  • Prior hospitality or management experience preferred but not required
  • Able to work effectively in a fast-paced environment, managing multiple tasks simultaneously
  • Strong leadership and communication skills, with the ability to motivate and guide team members
  • Familiarity with ski and snowboard rental operations a plus
Salary and Benefits:

Enjoy a competitive hourly rate of $21/hour, plus tips, with opportunities for additional compensation based on performance and location-specific bonuses.


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