Lead Ski Operations Manager
1 week ago
As a key member of our team, you will be responsible for delivering exceptional customer service while managing the flow of day-to-day operations. Your adaptability and ability to lead by example will be essential in this dynamic role.
Key Responsibilities:- Oversee daily shop operations, ensuring seamless delivery of services to customers
- Manage staff schedules, providing support and guidance to ensure excellent performance
- Coordinate logistics, including equipment sizing, scheduling, and dispatching ski technicians
- Maintain high standards of brand representation, adhering to company policies and procedures
- Comprehensive Aspen Ski Company Premier Pass with unlimited use and no blackout dates
- Ikon Base Pass included with Aspen Ski Company Premier Pass
- Free Alterra Mountain Company Employee pass offering access to all AMC-owned resorts
- Ski every day* (barring Deer Valley blackout dates)
- Access to 645+ industry-discounted brands through ExpertVoice
- Discounted Rossignol/Dynastar/Lange equipment access
- 401K benefit and match for all staff members over 18 years old
- Location-specific bonuses for customer service excellence
- Prior hospitality or management experience preferred but not required
- Able to work effectively in a fast-paced environment, managing multiple tasks simultaneously
- Strong leadership and communication skills, with the ability to motivate and guide team members
- Familiarity with ski and snowboard rental operations a plus
Enjoy a competitive hourly rate of $21/hour, plus tips, with opportunities for additional compensation based on performance and location-specific bonuses.
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