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HVAC Systems Specialist

2 months ago


Sacramento, California, United States Sparks Wiz Limited Full time
About the Job

Sparks Wiz Limited is a leading engineering consulting firm specializing in mechanical, electrical, structural, civil, and environmental engineering. We provide innovative solutions and expert advice to a diverse range of clients across various industries. Our mission is to deliver exceptional engineering services that drive progress and ensure client satisfaction.

Job Summary

We are seeking a skilled HVAC Systems Specialist to join our team. As a Remote HVAC Technician, you will provide remote support for the installation, maintenance, and troubleshooting of HVAC systems. Leveraging technology to diagnose and resolve issues from a distance, you will work closely with the engineering team to ensure HVAC systems operate efficiently and effectively.

Key Responsibilities
  1. Remote Diagnostics and Support:
    • Utilize remote monitoring tools and software to diagnose issues with HVAC systems.
    • Provide technical support and troubleshooting assistance to on-site technicians and clients via phone, video conferencing, or remote desktop tools.
    • Analyze system data and performance metrics to identify and resolve issues remotely.
  2. Installation and Configuration:
    • Assist in the remote configuration and calibration of HVAC systems.
    • Collaborate with on-site teams to ensure proper installation and setup of HVAC equipment.
    • Review and verify installation documentation and specifications remotely.
  3. Maintenance and Optimization:
    • Develop and recommend remote maintenance schedules and procedures to ensure optimal system performance.
    • Monitor system performance through remote access and provide actionable insights for improvement.
    • Support preventive and corrective maintenance activities remotely, including troubleshooting and resolving technical issues.
  4. Documentation and Reporting:
    • Maintain detailed records of remote support activities, including diagnostics, resolutions, and recommendations.
    • Prepare and deliver reports on system performance, maintenance activities, and potential upgrades.
    • Document all interactions and technical support provided to clients and on-site teams.
  5. Collaboration and Coordination:
    • Work closely with on-site technicians, engineers, and project managers to coordinate support and ensure smooth operations.
    • Participate in virtual team meetings and contribute to project planning and problem-solving.
    • Communicate effectively with clients to understand their HVAC system issues and provide remote solutions.
  6. Compliance and Best Practices:
    • Ensure that remote support activities adhere to industry standards, safety regulations, and company policies.
    • Stay updated on the latest HVAC technologies, tools, and best practices to enhance remote support capabilities.
    • Provide guidance on system upgrades and modifications to improve efficiency and compliance.
Qualifications
  • Education: High school diploma or equivalent. Technical certification or associate degree in HVAC, mechanical engineering, or a related field preferred.
  • Experience: Proven experience as an HVAC technician, with a strong background in commercial or industrial HVAC systems. Experience with remote support or virtual troubleshooting is advantageous.
  • Skills:
    • Proficient in remote diagnostic tools and HVAC system software.
    • Strong troubleshooting and problem-solving abilities.
    • Excellent communication skills for remote interaction with clients and team members.
    • Ability to work independently and manage remote support tasks effectively.
  • Certifications: Relevant HVAC certification (e.g., EPA certification) preferred.
  • Other: Reliable internet connection and proficiency with remote access tools and software.
Working Conditions
  • Primarily remote work with occasional on-site visits as required.
  • Flexible working hours to accommodate different time zones and client needs.
  • Ability to manage multiple support requests and prioritize tasks effectively.
Job Type
  • Full time
Pay
  • $45.00 per hour
Expected Hours
  • 40 hours per week
Benefits
  • 401(k)
  • Dental insurance
  • Health Insurance
  • Life Insurance
  • Paid time off
Schedule
  • Monday to Friday
Work Location
  • On the road