Retail Operations Manager
6 days ago
We are seeking an experienced and customer-focused Retail Operations Manager to join our team at Native Roots Cannabis Co.
The successful candidate will lead day-to-day retail operations, provide exceptional customer service, and ensure a seamless shopping experience for patients and customers.
Salary: $20.50-$21.50 per hour, plus tips and opportunities for advancement.
Job Description- Lead Retail Operations: Oversee daily store opening and closing procedures, manage inventory, and maintain a clean and organized store environment.
- Customer Service: Provide excellent customer service, address customer complaints, and resolve issues promptly.
- Sales and Marketing: Engage with customers, recommend products, and promote cannabis knowledge.
- Staff Management: Assist with hiring, onboarding, training, mentoring, and evaluating employee performance.
- Customer Service Experience: 6 months of customer-facing experience in sales or retail.
- METRC Experience: 6 months of experience utilizing METRC software.
- Retail POS Systems: Familiarity with retail point-of-sale systems.
- Colorado MED Badge: Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge.
- Strong Communication Skills: Excellent verbal communication skills and ability to work effectively in a team environment.
- Paid Time Off: Accrue paid time off immediately, starting at 2.5 weeks per year.
- Health Insurance: Eligible for health, dental, and vision insurance plans.
- Tips and Bonuses: Earn tips and bonuses based on sales and performance.
As a member of our team, you will have the opportunity to grow professionally, develop new skills, and contribute to the success of Native Roots Cannabis Co. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for advancement.
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