Cemetery Operations Specialist

4 weeks ago


Virginia Beach, Virginia, United States Virginia Department of Human Resource Management Full time
Job Summary

We are seeking a highly skilled and detail-oriented Cemetery Operations Specialist to join our team at the Virginia Department of Human Resource Management. As a key member of our team, you will be responsible for ensuring that Virginia's veterans and their family members receive the benefits, support, and recognition they have earned through service and sacrifice.

Key Responsibilities
  • Assist the Superintendent and Administrative Supervisor in the operation and overall daily functions of the Virginia Veterans Cemetery at Amelia.
  • Work directly with funeral directors and family members, securing supporting documentation for verification of eligibility using all appropriate channels, data entry, and scheduling/attending cemetery services for the deceased.
  • Assist visitors and family members with locating gravesites and provide veteran burial information to family members and visitors.
  • Perform additional duties as assigned by the Superintendent and Administrative Supervisor in matters concerning the veteran's cemetery.
Requirements
  • Knowledge of office procedures, including telephone etiquette and the ability to communicate effectively with the public both orally and in writing.
  • Computer skills to include Microsoft Excel, Word, and Outlook; data entry and retrieving BOSS data.
  • Familiarity with cemetery grounds equipment and procedures.
  • Ability to make sound decisions in the absence of the Cemetery Administrative Supervisor, Cemetery Superintendent, and Cemeteries Cemetery Director.
  • Must be detailed, multi-task oriented, and demonstrate thorough accuracy in all aspects of burial operations.
Preferred Qualifications
  • Any combination of education and job experience that leads to the knowledge, skills, and abilities listed above.
  • Knowledge or cemetery grounds and equipment and procedures preferred.
  • Knowledge of NCA (National Cemetery Association) rules and regulations regarding eligibility of veterans and dependents preferred.


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