General Manager

2 days ago

Atlanta, Georgia, United States Sentral Full time
About Sentral

Sentral is a pioneering network of communities redefining the way people live. Our mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights – we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities.

Our Core Values

We are service-first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth, and diversity in our workforce. With ongoing learning & development offerings, leadership coaching, and mentorship programs, we foster an empowered environment rooted in empathy and growth.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. The General Manager functions as the primary strategic business leader of the property, responsible for cultivating a culture of excellence in service and maximizing revenue and efficiencies for the organization.

Key Responsibilities:
  • Develop and implement property-wide strategies to drive revenue growth and operational excellence.
  • Scale and oversee our exciting new home share program, ensuring seamless execution and exceptional customer experience.
  • Employ cost-control and revenue improvement programs to optimize financial performance.
  • Develop annual operating budgets and sales and marketing plans to drive business growth.
  • Build relationships and foster an environment of trust, strong communication, and empowerment among team members.
Requirements:
  • High School Diploma or equivalent experience required; some college preferred.
  • A minimum of three years of experience in luxury residential property management or hotels.
  • Proven leadership experience required.
  • Strong attention to detail and sales ability.
  • Knowledgeable about OSHA laws and regulations.
  • Strong decision-making and problem-solving skills.
  • Computer literate with capability in PMS software, MS Office, and related communication tools.
Sentral Benefits
  • Healthcare Coverage: We are committed to providing comprehensive healthcare plans to our team members and their families.
  • Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, and volunteer hours to all full-time team members.
  • Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
  • Career Development: We offer extensive learning and development opportunities to support growth.

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