Keyholder (PT) - Mission Viejo Store

4 days ago


Mission Viejo, California, United States UNTUCKit Full time
Job Overview

We are seeking a Part-Time Keyholder to join our team at The Shops at Mission Viejo. As a Keyholder, you will be responsible for creating a cohesive work environment that inspires engagement among associates, while providing exceptional customer service and ensuring high levels of customer satisfaction.

Key Responsibilities
  • Develop and maintain a positive and productive work environment that fosters associate engagement and motivation.
  • Embody the UNTUCKit CORE values of Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN.
  • Execute UNTUCKit University training and participate in daily chat-in activities with confidence.
  • Provide exceptional sales service and ensure high levels of customer satisfaction.
  • Assess customers' needs and provide assistance and information on product features.
  • Create a fun and relaxed environment for customers to feel comfortable shopping.
  • Maintain a tidy sales floor and ensure stock room organization.
  • Open and close the store, and remain knowledgeable on products offered.
  • Cross-sell products and team up with co-workers to ensure proper customer service.
  • Contribute to brand decisions with customer feedback and observations.
Requirements
  • Proven work experience as a Sales Associate.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in Apple products and G-suite, Omni-channel POS systems.
  • Solid communication and interpersonal skills.
  • Customer service focus.
  • Ability to work in the store alone.
  • Flexible with scheduling and available to work retail hours, including day, evening, weekends, and/or holidays.
  • High school degree; BA/BS degree would be a plus.
Benefits
  • Retirement Plan (401k).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Training & Development.
  • Casual working environment.
  • Wellness Resources.
  • Pay range $19-20/hourly rate.


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