Field Care Advisor Nurse

7 days ago


Tampa, Florida, United States Chapters Health System Full time
About the Role

As a Field Care Advisor Nurse with Chapters Health System, you will play a vital role in providing exceptional patient care and customer service in our communities. This dynamic position requires a compassionate and skilled nurse to provide after-hours field visits to patients, families, and community partners.

Key Responsibilities
  • Makes after-hours visits to patients in their home, assisted living facility, nursing home, or hospital, anywhere within the assigned affiliate(s) territory
  • Provides compassionate customer service to patients and families
  • Assesses patient/family and identifies immediate needs and appropriate nursing interventions by phone and/or during visit
  • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up
Requirements

This position requires a strong skill set, including:

  • Current license as RN in the state where the employee will be working
  • Minimum of one (1) year nursing experience; hospice or hospital experience preferred
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
  • Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy
  • Reliable transportation to meet patients' needs
  • Excellent critical decision making and problem-solving skills
  • Excellent clinical and assessment skills
  • Ability to use equipment with visual and auditory mechanisms
  • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
  • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
  • Strong patient service skills
  • Information seeking / probing skills
  • Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits
  • Ability to work in a cooperative team environment
  • Able to exhibit a sense of urgency in daily work activities
  • Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
  • Available to work shifts to accommodate extended hours of operation as scheduled
  • Ability to perform sedentary work with frequent interruptions
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families

The estimated salary for this position is $55,000 - $65,000 per annum, depending on experience and qualifications.



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