Automotive Sales Consultant

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Sonic Automotive Full time
Job Summary

The eSales Agent is a key role in our dealership's online sales team, responsible for generating sales appointments with customers who contact us via the internet to purchase new and/or pre-owned vehicles. This position requires strong communication and organizational skills, as well as the ability to work independently and as part of a team in a fast-paced environment.

Key Responsibilities
  • Respond to internet inquiries with courtesy, accuracy, and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate sales appointments
  • Conduct phone surveys to assess customer preferences and quality of experience
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms, and other documentation on a timely basis
  • Perform other job-related duties as assigned
Requirements
  • Excellent verbal and written communication skills
  • Strong MS Office Suite computer skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to work in a call center environment
  • Strong organizational and time management skills
  • Ability to read and comprehend rules, regulations, policies, and procedures

We offer a comprehensive training program, competitive compensation, and unparalleled benefits. If you're looking for a challenging and rewarding career in the automotive industry, we encourage you to apply for this exciting opportunity.



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