Aviation Support Agent
2 days ago
**Job Summary:**
We are seeking an experienced Aviation Support Agent to join our team at PrimeFlight Aviation Services. As a key member of our airport support staff, you will be responsible for providing exceptional service delivery to passengers and visitors.
**Key Responsibilities:**
- Greet and assist passengers with check-in, boarding, and general inquiries
- Provide accurate information on flight schedules, gate assignments, and airport services
- Handle passenger check-in and baggage processing efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Effectively resolve customer issues and complaints in a professional and timely manner
**Requirements:**
- 18 years of age or older
- Eligible to work in the United States
- One year of customer service experience
- Ability to read, write, speak, and understand the English language, to include documents
- Ability to use electronic devices including iPads/tablets, computers, and mobile devices
- Effective communication skills both in-person and through electronic means
**Salary and Benefits:**
- Estimated annual salary: $40,000 - $55,000 (dependent on experience)
- 401(k) matching program
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
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Aviation Customer Support Specialist
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