Host Coordinator

3 days ago


Las Vegas, Nevada, United States Swingers Las Vegas Full time
Overview

At Swingers Las Vegas, we are looking for a highly skilled Guest Services Coordinator to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring seamless communication between guests, the front of house operations team, and the sales department.

About Us

We are a unique entertainment venue that combines crazy golf, gourmet street food, and premium cocktails in a theatrical setting. Our venues reimagine the 1920s British countryside and feature 9-hole crazy golf courses packed full of obstacles and challenges. We pride ourselves on providing an outstanding immersive experience for our guests.

The Role

The Guest Services Coordinator will serve as the primary point of contact for guests at our Mandalay Bay Resort and Casino location. Key responsibilities include acting as a point of contact for guests, handling inquiries, reservations, and requests via various communication channels. The successful candidate will also be responsible for providing accurate information about our facilities, services, amenities, and promotions to assist guests in making informed decisions.

Requirements
  • 6+ months of experience in the hospitality industry (required)
  • Hotel Reception/Front Desk or Event sales/coordination experience (preferred)
  • Fluent in spoken and written English
  • Strong communication skills, both verbal and written.
  • Proactive attitude and willingness to take initiative.
  • Excellent organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused experience and mindset, with a dedication to delivering exceptional service.
  • Team player with the ability to collaborate and support colleagues.
Benefits
  • Estimated salary: $45,000 - $60,000 per year
  • 2 weeks of paid time off for ALL team members, plus additional days as you grow with the company
  • Affordable and quick access to Health coverage starting at $10.99/week, plus Dental and Vision options
  • Swingers 401k plan so you can invest in your future
  • Voluntary Life and Short-Term Disability benefits
  • Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases
  • Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute
  • Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA)
  • 8 weeks of Swingers Paid Parental Leave after 1 year of employment
  • Generous Referral Bonus options available to all team members, plus additional bonus opportunities throughout the year
  • Free golf and 50% off drinks


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