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Customer Experience Agent

7 days ago


Lee's Summit, Missouri, United States Michaels Stores Full time
Key Responsibilities
  1. Customer Service: Deliver friendly customer service, help customers shop, and provide them with solutions.
  2. Checkout Experience: Provide a fast and friendly checkout experience, execute cash handling to standards, and engage customers on Rewards program.
  3. Omnichannel Processes: Assist with Buy Online Pickup in Store (BOPIS), Ship From Store (SFS), and other processes.
  4. Merchandise Duties: Participate in truck unload, stocking, and planogram processes, and maintain store recovery standards.