Team Leader
4 weeks ago
**Job Summary:**
The Team Leader is a key role in the Tractor Supply Company team, responsible for assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives. This position requires delivering a Legendary Customer Experience and promoting a safe and productive work environment for all Team Members, customers, and vendors.
**Key Responsibilities:**
* Assist in the execution of operational, sales, and merchandising objectives
* Deliver a Legendary Customer Experience through GURA (Greet, Uncover, Recommend, Ask, and Appreciate)
* Perform a combination of duties, including executing basic, promotional, and seasonal merchandising activities, performing opening and closing procedures, and transporting and making deposits to the bank
* Assess store conditions and assign duties, organize and prioritize workflow, and recover merchandise
* Participate in mandatory freight process, perform regular and promotional price change activities, and resolve customer complaints/issues
* Adhere to loss prevention standards and respond to alarm calls as needed
* Communicate with Team Members on job functions, responsibilities, and financial goals
**Requirements:**
* Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
* Supervisory experience preferred
* Must be at least 18 years of age and possess a valid driver's license
* High school diploma or equivalent is preferred, but not required
* Basic computer skills and ability to read, write, and count accurately
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
**Working Conditions:**
* Working environment is favorable, generally working inside with moderate noise
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements:**
* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
* Ability to occasionally lift or reach merchandise overhead
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
* Ability to move throughout the store for an entire shift
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
**Disclaimer:**
This job description represents an overview of the responsibilities for the Team Leader position. It is not intended to represent a comprehensive list of responsibilities. A Team Member should perform all duties as assigned by his/her supervisor.
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