Customer Service Associate

3 weeks ago


Birmingham, Alabama, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands.

Job Summary:

This is a full-time position that requires providing exceptional customer service, assisting with customer account management, and working towards meeting Company set performance standards.

Responsibilities
  • Provide an exceptional customer experience throughout the loan or pawn process by educating consumers and making recommendations based on their financial needs.
  • Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments.
  • Work to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
  • Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
  • Enter and maintain customer information in the Point-of-Sale system(s) with accuracy and integrity.
  • Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Qualifications
  • High School Diploma or equivalent required
  • Excellent verbal and written communication skills
  • Ability to maintain a professional and courteous behavior with customers and peers
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
About Us

The Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. We offer a comprehensive new hire training program, access to a robust learning management system, paid on-the-job training & professional development programs, and a range of benefits including medical, dental, & vision insurance, 401(k), and more.

Estimated Salary: $35,000 - $45,000 per year, depending on location and experience.



  • Birmingham, Alabama, United States Administrative Service Providers LL Full time

    Company Overview:As an Administrative Service Providers LL franchisee, we are locally owned and operated, offering a unique opportunity to join a dynamic and entrepreneurial environment. Our store is located near Hwy 280, Hoover, and Vestavia, serving the local community with a wide range of administrative services.This full-time position offers an...


  • Birmingham, Alabama, United States Burlington Full time

    Burlington is looking for a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing an exceptional customer experience by assisting customers with their shopping needs and answering questions about products.About the Job DescriptionThis role involves working in a fast-paced environment, providing...


  • Birmingham, Alabama, United States Champion Cleaners Full time

    Job Title: Customer Service AssociateAt Champion Cleaners, we are seeking a highly motivated and detail-oriented Customer Service Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.**Key Responsibilities:**Process...


  • Birmingham, Alabama, United States UNTUCKit Full time

    As a Customer Service Associate at UNTUCKit, you will play a vital role in providing an exceptional customer experience and driving sales growth. You will work closely with customers to understand their needs and preferences, and provide personalized recommendations to meet their needs. Key Responsibilities:- Deliver exceptional customer service and exceed...


  • Birmingham, Alabama, United States Winn-Dixie Full time

    Winn-Dixie Retail Stores seeks a Customer Service Associate to provide exceptional customer experiences. As a Front End Team Member, you will:Provide continuous attention to customer needs;Greet, assist and thank customers in a prompt, courteous and friendly manner;Stock front end products;Perform cashier duties and address pricing issues;Resolve customer...


  • Birmingham, Alabama, United States Belk Full time

    Are you looking for a challenging and rewarding career in retail? We're seeking a Customer Service Associate to join our team at Belk. In this role, you'll be responsible for providing excellent customer service and meeting or exceeding personal sales per hour goals. If you have a passion for sales and enjoy working with people, this could be the perfect...


  • Birmingham, Alabama, United States Sears Holdings Corp. Full time

    **Job Overview:**Sears Holdings Corp. is seeking a motivated and customer-focused individual to join our sales team as a Customer Service Associate.**Responsibilities:**Sell and service customers within one or more departments, maintaining knowledge of products to assist and educate customers on options available.Deliver a positive customer shopping...


  • Birmingham, Alabama, United States Kurt Adams - State Farm Agent Full time

    Are you looking for a challenging and rewarding career in customer service? As a customer service associate with Kurt Adams - State Farm Agent, you will play a crucial role in delivering exceptional customer experiences that drive business growth.Job Description:We seek a highly motivated and customer-focused individual to join our team as a key point of...


  • Birmingham, Alabama, United States Sherwin-Williams Full time

    Job Summary: We are seeking a Customer Service Branch Associate to join our team at Sherwin-Williams. The successful candidate will be responsible for receiving and preparing orders, safely moving, loading, and delivering products.About the Role: As a Customer Service Branch Associate, you will provide customer service, operate tinting, mixing, and color...

  • Sales Associate

    1 month ago


    Birmingham, Alabama, United States Burlington Full time

    Company OverviewBurlington Stores, Inc. is a leading off-price retailer in the nation, committed to providing world-class service to our customers.Salary and BenefitsWe offer a competitive wage of $11 per hour, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for our benefits package which includes...

  • Store Associate

    2 weeks ago


    Birmingham, Alabama, United States Kangaroo Express Full time

    We are seeking a highly motivated Store Associate - Sales and Customer Service to join our Kangaroo Express team. This role offers opportunities for growth and development in a dynamic retail environment.The estimated salary for this position is $22,000 - $32,000 per year, depending on experience.In this role, you will be responsible for:Assisting customers...


  • Birmingham, Alabama, United States Wise Staffing Full time

    Job Description:The Bilingual Customer Service/Counter Sales professional will provide exceptional customer service to clients in English and Spanish. This role involves taking phone calls, responding to customer inquiries, and resolving issues in a timely manner.Key Responsibilities:Take phone calls from customers and respond to their inquiriesAssist...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    About the RoleWe are looking for a talented and enthusiastic individual to join our team as a Retail Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products to customers.Your primary responsibility will be to ensure that all customers receive a high level of...


  • Birmingham, Alabama, United States Jason's Deli Full time

    About the RoleThis is a dynamic position that requires flexibility and adaptability. As a Restaurant Customer Service Team Member, you will work closely with our team to maintain a clean and organized environment, prioritize tasks, and provide excellent customer service. Your attention to detail and ability to multitask will be essential in ensuring accuracy...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    **Company Overview:**Domino's Pizza LLC is a fast-paced, dynamic company that prides itself on providing excellent customer service. Our goal is to deliver high-quality products in a timely manner while maintaining a clean and welcoming environment.Job Description:We are seeking a Customer Service Rep to join our team. In this role, you will be responsible...

  • Sales Associate

    2 days ago


    Birmingham, Alabama, United States Staples Full time

    Job Description\We are seeking a skilled Retail Sales Associate to join our team at Staples. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment.\Responsibilities\\Provide exceptional customer service, ensuring that customers have a positive shopping...


  • Birmingham, Alabama, United States U-Haul Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Storage Customer Service Representative. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive top-notch assistance on their journeys.ResponsibilitiesSupport site managers with facility...


  • Birmingham, Alabama, United States Blake Guy - State Farm Agent Full time

    **About Blake Guy - State Farm Agent**As a State Farm independent contractor agent, we are seeking a motivated and customer-focused individual to join our team. Our goal is to provide excellent service to our customers by understanding their needs and offering tailored solutions.**Responsibilities:**We will work with you to establish strong relationships...


  • Birmingham, Alabama, United States Sherwin-Williams Full time

    Company OverviewWe are Sherwin-Williams, a leading manufacturer of paints and coatings. Our mission is to help our employees and their families live healthier, save smarter and feel better. We provide a wide range of world-class benefits designed for you.Job DescriptionThe Branch Associate is responsible for receiving and preparing orders, as well as safely...


  • Birmingham, Alabama, United States Administrative Service Providers LL Full time

    ResponsibilitiesWe are looking for a dedicated and enthusiastic individual to fill the role of Customer Service Specialist. The successful candidate will be responsible for:Providing exceptional customer serviceHandling a variety of customer interactionsThinking quickly and adapting to new situationsThe ideal candidate will have previous retail experience,...