Customer Service and Sales Associate

3 weeks ago


Birmingham, Alabama, United States Wise Staffing Full time

Job Description:

The Bilingual Customer Service/Counter Sales professional will provide exceptional customer service to clients in English and Spanish. This role involves taking phone calls, responding to customer inquiries, and resolving issues in a timely manner.

Key Responsibilities:

  • Take phone calls from customers and respond to their inquiries
  • Assist customers with product selection and provide recommendations
  • Resolve customer complaints and issues efficiently
  • Document customer interactions and feedback for quality control and improvement

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office Suite
  • High school diploma or equivalent required; associate's degree preferred

Compensation:

This is a full-time position with a salary range of $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan with employer match, and opportunities for career advancement and professional growth.


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