Customer Service and Sales Associate
3 weeks ago
Job Description:
The Bilingual Customer Service/Counter Sales professional will provide exceptional customer service to clients in English and Spanish. This role involves taking phone calls, responding to customer inquiries, and resolving issues in a timely manner.
Key Responsibilities:
- Take phone calls from customers and respond to their inquiries
- Assist customers with product selection and provide recommendations
- Resolve customer complaints and issues efficiently
- Document customer interactions and feedback for quality control and improvement
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite
- High school diploma or equivalent required; associate's degree preferred
Compensation:
This is a full-time position with a salary range of $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan with employer match, and opportunities for career advancement and professional growth.
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