Field Service Technician

4 weeks ago


Katy, Texas, United States Guardian Fueling Technologies LLC Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Guardian Fueling Technologies LLC. As a key member of our operations team, you will be responsible for troubleshooting and repairing electro-mechanical equipment, completing installations, and performing scheduled maintenance on our customers' equipment.

Key Responsibilities
  • Analyze and troubleshoot electro-mechanical problems to identify root causes and recommend corrective actions to customers.
  • Provide exceptional customer service by communicating effectively, being polite and professional, and ensuring complete customer satisfaction.
  • Perform scheduled maintenance on equipment for contracted customers according to company policies and procedures.
  • Follow safety rules and ensure that hazardous waste is disposed of properly.
  • Open and close work orders with dispatch, provide service repair narratives, and submit paperwork for time worked and repairs completed in a neat and accurate manner.
Requirements
  • A minimum of a high school diploma/GED and/or one to three years of mechanical and electrical experience in a similar environment or equivalent in college or vocational education.
  • Excellent people skills and verbal communication required.
  • Knowledge of reading schematics and manuals.
  • Knowledge of mechanical and electrical equipment.
  • Ability to exhibit a professional demeanor, develop customer relations, and provide superior service.
  • Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally.
  • Ability to read and interpret schematics and understand necessary service and training manuals.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to understand and follow verbal and/or demonstrated instructions.
  • Ability to maintain a good understanding of industry innovations and product availability to make recommendations based on customer needs.
  • Ability to safely operate personal hand tools.
  • Ability to draw upon available support resources from within the company and recognize when it is appropriate to do so.
Working Conditions

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Safety glasses and hard hats are required while performing certain tasks.

Travel Requirements

Local travel is expected for this position.



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