Experience Champion for Book Lovers

5 days ago


Clifton, New Jersey, United States Barnes & Noble Full time

About this Opportunity: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Bookseller at Barnes & Noble. As a key member of our sales floor team, you will be responsible for providing exceptional service and support to customers across all lines of business. This role involves handling customer inquiries, resolving issues, and promoting our products and services.

Responsibilities:

  • Handle customer inquiries and resolve issues efficiently and effectively.
  • Collaborate with other team members to achieve sales goals and promote store events.
  • Maintain a high level of product knowledge and stay up-to-date on new releases and promotions.
  • Participate in department meetings to share feedback and contribute to the development of new programs.

Compensation and Benefits:

A salary of $52,000 - $62,000 per year, depending on your experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous paid time off policy. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply.

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