Retail Sales Advisor

3 weeks ago

New York, New York, United States United Legwear and Apparel Company Full time
About United Legwear and Apparel Company

United Legwear and Apparel Company is a global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Our mission is to deliver superior products that ensure superior customer satisfaction.

We strive to foster an inclusive company culture that stands united to accomplish our mission. We are loyal to our people, supporting their development and ability to achieve excellence.

We believe that when people bring their personal best to work each day, it leads to success, advancement, and upward mobility for all. We believe every individual has two hands: one to help themself, and one to help others.

Job Summary

We are seeking an enthusiastic and customer-focused Sales Advisor to join our team at our Soho - Bloomingdale's location. The Sales Advisor will be responsible for delivering exceptional customer service, driving sales, and upholding the Ted Baker brand's high standards.

Key Responsibilities
  • People
    • Participate in a high-performing team, working with integrity and respect for others.
    • Drive and document your own learning to contribute to the success of the team and location.
    • Be adaptable and flexible to the needs of the business in support of the team and the location.
    • Develop strategic partnerships and maintain productive relationships with host store partners.
  • Product
    • Stay up-to-date on current product information and increase awareness of the product.
    • Use product knowledge to generate sales and increase customer loyalty to the brand.
    • Follow merchandising guidelines, replenishment procedures, and housekeeping standards to ensure that Ted is represented at the highest level.
    • Support the management team with executing visual merchandising directives.
  • Commercial
    • Demonstrate all requirements of Ted's trainings and standards.
    • Deliver exceptional customer service and drive sales through effective communication and product knowledge.
    • Have a good understanding of local and customer profiles and use sales techniques to build loyal customer relationships.
    • Actively seek knowledge and take personal ownership of achieving and exceeding location KPIs and supporting all brand promotions and initiatives.
    • Drive B-connected performance by promoting the use of database building and clienteling.
    • Have a strong commercial awareness of our competitors and local markets.
  • Operations
    • Be proactive and complete all tasks correctly and efficiently following Company policies and procedures.
    • Adhere to all Company health and safety procedures and use equipment properly.
    • Adhere to all loss prevention measures and protect the assets of the Company.
    • Accountable for accurate cash handling and banking procedures.

Requirements

  • Previous experience in a retail sales role, preferably in fashion.
  • Strong customer service skills with a passion for providing a high-quality shopping experience.
  • Excellent communication and interpersonal abilities.
  • Ability to work effectively in a team-oriented environment.
  • Basic understanding of sales principles and customer service practices.
  • Ability to handle multiple tasks and remain organized in a fast-paced environment.
  • Strong problem-solving skills and the ability to handle customer inquiries and issues professionally.
  • Flexibility to work various shifts, including weekends and holidays.
  • Enthusiasm for fashion and a keen interest in the Ted Baker brand.
  • High school diploma or equivalent; additional education in fashion or retail management is a plus.

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