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IT Solutions Analyst

2 months ago

Austin, Texas, United States augmentjobs Full time
Job Overview

Position Summary: We are looking for a detail-oriented and strategic Information Technology Systems Consultant to become a vital part of our organization. In this role, you will be instrumental in evaluating, designing, and deploying IT systems and solutions tailored to fulfill the operational requirements of our business. Your main objective will be to comprehend user needs, evaluate system capabilities, and propose technical solutions that enhance productivity, functionality, and overall performance.

Key Responsibilities:

  1. Requirements Analysis:
    • Engage with stakeholders to collect, document, and analyze business needs and system goals.
    • Facilitate interviews, workshops, and surveys to gain insights into existing processes and pinpoint areas for enhancement.
    • Articulate and document comprehensive system requirements, user stories, and acceptance criteria.
  2. System Design:
    • Convert business needs into technical specifications and system design documentation.
    • Collaborate closely with development teams to ensure that business requirements align with technical solutions.
    • Participate in the creation and enhancement of new systems, improvements, and integrations.
  3. Quality Assurance:
    • Formulate and implement test plans, test cases, and test scripts to verify system functionality and performance.
    • Oversee system integration testing (SIT) and coordinate user acceptance testing (UAT) with stakeholders.
    • Identify and rectify issues, bugs, and discrepancies during testing and implementation phases.
  4. Deployment:
    • Work with IT teams to strategize and execute system deployments, upgrades, and migrations.
    • Ensure a seamless transition and integration of new systems into existing infrastructure and business operations.
    • Provide support and troubleshooting assistance during system implementation and post-implementation phases.
  5. Maintenance and Support:
    • Monitor system performance, identify inefficiencies, and implement enhancements to boost system reliability and efficiency.
    • Deliver ongoing support, maintenance, and troubleshooting for systems and applications.
    • Address and resolve user inquiries, incidents, and service requests related to IT systems.
  6. Documentation and Training:
    • Develop and maintain system documentation, including technical specifications, user manuals, and process documentation.
    • Offer training and support to end-users on system functionality, usage, and best practices.
    • Ensure documentation is consistently updated with system changes, enhancements, and configurations.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
  • Demonstrated experience as an IT Systems Analyst, Business Analyst, or in a similar capacity within IT systems development and implementation.
  • Strong analytical and problem-solving capabilities, with the ability to comprehend complex business processes and translate them into technical requirements.
  • Proficient in system analysis methodologies, requirements gathering, and documentation practices.
  • Experience with system design, development lifecycle, and software testing methodologies.
  • Familiarity with IT infrastructure, networks, databases, and cloud technologies.
  • Exceptional communication, interpersonal, and collaboration skills.

Compensation and Benefits:

  • The salary for this position is competitive and commensurate with experience and qualifications.
  • Benefits package includes health insurance, retirement plans, paid time off, professional development opportunities, etc.
  • Additional perks may include bonuses, remote work options, flexible hours, and more, depending on the company's policies.

Company Culture: Our organization promotes a culture of innovation, collaboration, and continuous improvement in delivering IT solutions that drive business success. We provide a supportive and inclusive work environment where your skills as an IT Systems Consultant will contribute to our growth and achievements.

Application Process: If you possess a strong background in IT systems analysis, a passion for technology, and the ability to deliver effective solutions to meet business needs, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team.

This job description outlines the responsibilities, required skills, and compensation details for an IT Systems Analyst position. It emphasizes the critical role of analyzing requirements, designing technical solutions, implementing systems, and providing ongoing support to enhance IT infrastructure and operations. Adjustments can be made based on specific company needs and industry requirements.