Customer Service Representative

6 days ago


Gray, Georgia, United States GOODWILL INDUSTRIES OF MIDDLE GA Full time

Goodwill's Core Values: At Goodwill Industries of Middle GA and the CSRA, we strive to demonstrate the following core values in all aspects of our operations:

  • Service: Providing excellent customer service and support.
  • Ownership: Taking responsibility for our actions and decisions.
  • Accountability: Ensuring transparency and accountability in all aspects of our operations.
  • Respect: Treating others with dignity and respect.

Job Title: Retail Sales Associate

Job Summary: We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. The successful candidate will be responsible for maintaining a high level of customer satisfaction, processing transactions accurately, and ensuring a clean and organized sales floor.

Key Responsibilities:

  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Maintain a clean and organized sales floor, restocking shelves as needed.
  • Rotate merchandise from sales floor as instructed and record rotation numbers.
  • Assist in display and merchandise presentation of sales floor.
  • Pre-sort donations into proper work stations.
  • Determine quality of merchandise and prepare it for sales floor.
  • Assist truck drivers in loading and unloading trailers.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work a rotating schedule, including evenings and weekends.
  • Able to lift 50 pounds with or without accommodations.


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