Customer Service Representative
6 days ago
Goodwill's Core Values: At Goodwill Industries of Middle GA and the CSRA, we strive to demonstrate the following core values in all aspects of our operations:
- Service: Providing excellent customer service and support.
- Ownership: Taking responsibility for our actions and decisions.
- Accountability: Ensuring transparency and accountability in all aspects of our operations.
- Respect: Treating others with dignity and respect.
Job Title: Retail Sales Associate
Job Summary: We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. The successful candidate will be responsible for maintaining a high level of customer satisfaction, processing transactions accurately, and ensuring a clean and organized sales floor.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Process transactions accurately and efficiently using the point-of-sale system.
- Maintain a clean and organized sales floor, restocking shelves as needed.
- Rotate merchandise from sales floor as instructed and record rotation numbers.
- Assist in display and merchandise presentation of sales floor.
- Pre-sort donations into proper work stations.
- Determine quality of merchandise and prepare it for sales floor.
- Assist truck drivers in loading and unloading trailers.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work a rotating schedule, including evenings and weekends.
- Able to lift 50 pounds with or without accommodations.
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