Sales Associate

2 days ago


Rowland Heights, California, United States MSI Computer Corp Full time
Job Description

MSI Computer Corp is seeking a highly organized and detail-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for handling customer inquiries, generating reports, and coordinating with other departments.

Key Responsibilities:

  • Handle customer needs and resolve issues in a timely and professional manner
  • Generate and prepare weekly customer inventory/sell-out reports
  • Check on customer orders, prices, and process
  • Coordinate with accounting, logistics, and marketing departments
  • Follow up on weekly backorder list and review with order processing team
  • Manage and provide marketing materials for accounts
  • Prioritize data quality, multi-task, and shift priorities
  • Manage/process credit memos claim from customer and validate them
  • Handle customer issues, inquiries, and returns

Requirements:

  • Associate Arts/Science degree (AA/AS) or Bachelor's degree (BA/BS)
  • 3+ years of sales, customer service experience with Bachelor's degree, OR
  • 5+ years of relevant working experience with Associate Arts/Science degree
  • Organized and detail-oriented
  • Excellent written and verbal communication skills in English
  • Bilingual in Mandarin
  • Proficient in Microsoft Office
  • Ability to adapt, prioritize, and multi-task
  • Works well as individual and with sales teams

What We Offer:

  • Competitive base pay
  • Performance bonus
  • 10 days of paid national holidays
  • Paid time off (sick + vacation)
  • 100% covered Medical, Dental, Vision, and Basic Life AD&D Insurance for employee, with optional dependent coverage
  • 401K retirement plan with employer match
  • Employee engagement and annual event

MSI Computer Corp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


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