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Sales Team Leader

2 months ago

Brick, United States European Wax Center Brick NJ Full time
Job Overview

We are in search of a Sales Team Leader who will implement all of European Wax Center's operational policies while maintaining high-performance standards. This role is ideal for individuals seeking advancement opportunities, offering a competitive hourly wage along with the potential for unlimited commission.

Key Responsibilities:
  • Meet and exceed sales targets on a daily, weekly, and monthly basis.
  • Guarantee that every client enjoys a remarkable customer experience.
  • Ensure all appointment confirmations are completed and addressed appropriately.
  • Concentrate on daily key performance indicators to enhance profitability.
  • Build a loyal clientele through exemplary behavior, product presentation, and service quality.
  • Oversee front desk operations to optimize performance.
  • Maintain a pristine and organized center environment.
  • Keep communication updated in group chats.
  • Demonstrate self-motivation and accountability, showcasing punctuality and organization while embodying the brand values.
  • Understand and uphold the core values of European Wax Center.
  • Conduct weekly meetings with Guest Service Associates for ongoing support.
  • Address minor guest concerns and inform them when management will follow up.
Benefits:
  • Hourly wage plus uncapped commission opportunities.
  • Discounts on all waxing services and products.
  • Health benefits available for full-time employees.
  • Paid time off.
Availability Requirements:
  • Flexible schedule is essential.
  • Must be available for morning, evening, and weekend shifts, including on-call for emergencies.

At European Wax Center, we pride ourselves on providing a premier waxing experience, which includes:

  • Our exclusive Comfort Wax.
  • Private waxing suites.
  • A clean and welcoming environment.
  • Highly trained estheticians.

We are committed to delivering exceptional service and ensuring our guests feel confident and satisfied.