Assistant Manager

2 weeks ago


Lakeland, Florida, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
  • Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
  • Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.

Requirements:

  • 2+ years of experience in a management or leadership role
  • Proven track record of success in leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment

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