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Credit Analyst
2 months ago
Credit Acceptance is a leading financial services company that provides innovative solutions to the automotive industry. We are seeking a highly skilled Credit Analyst to join our team in a key role that will drive business growth and customer satisfaction.
Key Responsibilities- Work closely with our dealers to resolve open requirements on customer applications and other issues, ensuring timely and compliant funding.
- Provide exceptional customer service to maintain strong relationships with our stakeholders.
- Review, validate, and verify information through document review, internet searches, and phone calls to quickly fund compliant deals.
- Manage dealer pipelines by addressing license, title, audit, and inventory issues.
- Welcome and onboard new dealers by offering initial funding assistance.
- Perform other duties as assigned to support the team's goals and objectives.
- Bachelor's degree or equivalent experience in a related field.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Customer service experience in a call center environment.
- Interaction with auto dealers in a current or past role.
- Experience reviewing contracts and legal documents with a strong attention to detail.
- Ability to interpret existing rules and guidelines to make decisions.
- Competitive hourly rate of $23.00-$25.00 based on experience.
- Uncapped monthly bonus potential based on individual performance.
- Excellent benefits package, including 401(K) match, adoption assistance, parental leave, tuition reimbursement, and comprehensive medical/dental/vision coverage.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. We value our culturally diverse workforce and are proud to be an Equal Opportunity Employer. Our company culture is built on the principles of mutual respect, collaboration, and innovation.
