Night Shift Client Services Representative

2 days ago


Dulles VA, United States Signature Flight Support Corporation Full time
Job Summary

Signature Flight Support Corporation is seeking a highly skilled and customer-focused Night Shift Client Services Representative to join our team. As a key member of our Fixed Base Operation (FBO) team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide prompt and courteous service to clients, ensuring their needs are met and exceeded.
  • Collaborate with colleagues to ensure seamless communication and coordination of services.
  • Operate a multi-line telephone and use the company-approved greeting to provide excellent customer service.
  • Assist with tasks such as replenishing complementary beverages and supplies, and maintaining a clean and organized work environment.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Develop and maintain a working knowledge of Signature's facilities, services, and surrounding areas to provide accurate information to clients.
Requirements
  • Three to six months experience in aviation, FBO, hospitality, customer service, or a related field.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Strong verbal and written communication skills, with the ability to clearly communicate with clients and colleagues.
  • Proficiency in computer operations, including internet, email, and Word, with the ability to learn new software.
  • Ability to lift light to moderately heavy items and work in a variety of weather conditions.
What We Offer

Signature Flight Support Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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