Customer Service Manager

5 days ago


Mesa, Arizona, United States McKellips Store (Center & McKellips) Full time

At the McKellips Store, we are seeking a talented Customer Service Manager to lead our sales floor team and drive business results. As a key member of our leadership team, you will oversee daily operations, build and retain high-performing teams, and foster a culture of excellence.

About Us

We are a dynamic organization committed to empowering individuals and communities through education, job training, and employment opportunities. Our mission is to make a positive impact in the lives of those we serve.

As a Customer Service Manager at the McKellips Store, you will be responsible for:

  • Developing and executing strategies to achieve sales goals and improve customer satisfaction
  • Motivating and leading a team of Retail Sales Associates to deliver exceptional service
  • Collaborating with store leadership to drive business results and implement process improvements
  • Ensuring compliance with company policies and procedures
  • Providing coaching, training, and development opportunities to team members
Key Responsibilities

Our ideal candidate will have:

  • Proven experience in retail management or a related field
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office Suite
What We Offer

We offer a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off. Additionally, you will have access to ongoing training and development opportunities to support your career growth.

Join us at the McKellips Store and become part of a team that is dedicated to making a difference in the lives of others. If you are passionate about customer service, leadership, and driving business results, we encourage you to apply for this exciting opportunity.



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