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AV Technology Administrator

2 months ago


Bloomington, Illinois, United States Boeing Full time

Job Overview

The Boeing Company is a leader in aerospace innovation, committed to connecting, protecting, exploring, and inspiring through advanced technology. We are seeking an AV System Administrator to enhance our Mission Operations team.

Key Responsibilities:

  • Conduct routine system assessments, maintenance, and troubleshooting to ensure all AV equipment is functioning optimally.
  • Develop and adhere to comprehensive documentation and checklists to maintain the availability and performance of the AV systems.
  • Deliver Tier I and II support for operations and maintenance contracts, addressing customer inquiries, collaborating with senior engineers, providing user training, and participating in interagency meetings.
  • Assist in system integration, including the installation, configuration, and upgrading of servers to support audio-visual frameworks, consulting with senior engineers as necessary.
  • Identify and resolve complex system issues effectively.
  • Manage and troubleshoot control system files for Creston, Extron, AMX, and Thinklogical.
  • Upload, modify, and troubleshoot audio Digital Signal Processor files for Biamp, QSC, and others.
  • Install, configure, and troubleshoot extensive Audio Video and USB systems (Creston, Extron, Thinklogical).

All operations are conducted onsite to comply with security protocols.

Security Clearance: This role requires an active Top Secret U.S. Security Clearance, with U.S. Citizenship being mandatory.

Basic Qualifications:

  • Minimum of 1 year of experience in supporting large-scale Audio/Visual systems.
  • Experience in effectively communicating technical issues to customer representatives, both verbally and in writing.

Preferred Qualifications:

  • A Bachelor's Degree or higher in engineering, computer science, mathematics, physics, or chemistry.
  • Possession of CTS or CTS-I certification.

Typical Education & Experience:

For Associate Level (2): Typically requires advanced technical education (e.g., Bachelor) and 2 or more years of related work experience or an equivalent combination of education and experience.

For Experienced Level (3): Typically requires advanced technical education (e.g., Bachelor) and 5 or more years of related work experience or an equivalent combination of education and experience.

Relocation: This position may offer relocation assistance based on candidate eligibility.

Workplace Policy: Boeing maintains a Drug-Free Workplace and conducts testing for substances when criteria are met.

Shift Requirements: This role involves 1st and 2nd shifts to support customer operations and may require occasional after-hours support during emergencies.

At Boeing, we are dedicated to providing a comprehensive rewards package that attracts and retains top talent, including competitive pay and a variety of benefits.

Compensation: Pay is determined by experience and qualifications, with a summary pay range for Associate Level (2) being 86,700 – 117,300 and for Experienced Level (3) being 108,800 – 147,200.

Boeing is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.