Service Technician Specialist
2 weeks ago
Position Overview:
Are you passionate about troubleshooting and repairing electronic systems? Do you have a keen interest in electro-mechanical maintenance? If you have a strong background in customer service, repair, and installation, we would like to hear from you.
About Us:
Burroughs is a leading provider in payment and transaction automation technology, boasting over 135 years of expertise in serving financial and retail sectors. Our nationwide field service team is complemented by remote management services, technical support, and comprehensive hardware solutions, including ATMs and self-service kiosks.
Why Join Burroughs?
- Comprehensive training and tools provided, including a company vehicle.
- Competitive salary structure with premium pay rates, Floating Holidays, and Paid Time Off.
- Robust benefits package, including Medical, Dental, and Vision coverage starting on your first day.
- 401k savings plans for your future.
Key Responsibilities:
- Install, maintain, and service cash automation systems at designated customer sites.
- Diagnose and rectify product performance issues.
- Ensure customer satisfaction through effective communication and follow-up.
- Maintain an organized inventory of tools and parts.
Qualifications:
- Technical aptitude or a willingness to learn about electronic and electro-mechanical repairs.
- A positive demeanor and a commitment to exceptional customer service.
- Strong personal integrity and ethical standards.
- Ability to work independently as well as collaboratively within a team.
- Self-motivated and organized with good communication skills.
- High School Diploma or GED required (Associate's Degree preferred).
- Must be at least 21 years old and possess a valid US driver's license.
- Ability to lift and move equipment weighing up to 75 pounds.
- Experience with multi-vendor ATMs and cash automation devices is advantageous.
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