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Launch Operations Support Specialist

2 months ago

KENNEDY SPACE CENTER, United States Jacobs Full time

Your Contribution:

Innovating Today. Shaping Tomorrow.

At Jacobs, we are dedicated to your growth and success. Our projects are not just tasks; they represent our commitment to humanity's future. We approach every collaboration with thoughtfulness and teamwork.

We challenge conventional methods and redefine solutions to the world's most pressing issues, turning ambitious concepts into intelligent solutions for a more interconnected and sustainable future.

Shape your career with a company that motivates and empowers you to perform at your best, enabling you to evolve, develop, and thrive – now and in the future.

We are at the forefront of space exploration, aiming for the Moon and Mars. If you are eager to contribute to this extraordinary mission and thrive in a collaborative environment, we welcome you to be part of our historic journey. It requires innovative thinking and resolve to bring NASA's vision to life, and that is our daily endeavor.

The COMET contract encompasses comprehensive management and execution of ground systems capabilities, flight hardware processing, and launch operations at a prominent space center. These responsibilities will support various programs, including the International Space Station, Ground Systems Development and Operations, and the Space Launch System.

Key Responsibilities

Your responsibilities will include, but are not limited to:

·Preparation Support - Allocate and provision resources for operations, ensuring standardized configurations for hardware and software. This includes software installations, system initialization, and readiness assessments.

·Real-Time Operational Support - Engage in proactive measures to ensure seamless support, providing necessary information to avert disruptions. This involves system monitoring, data documentation, and real-time coordination of scheduled and unscheduled activities.

·Issue Management and Resolution - Identify and document hardware and software challenges.

·Additional Operational Support - Serve as the primary communication link to the testing team, manage environmental monitoring, and prepare for disaster recovery.

·Develop and uphold operational protocols.

·Monitor and analyze systems, maintaining logs and file systems, managing account privileges, and investigating issues.

·Administration of System Management Controls - Configure hardware maps and set up non-standard platforms.

·Facilitate technical meetings.

·Perform other related duties as assigned.

Access to Amenities

While contributing to advancements in space exploration, you can enjoy various on-site amenities, including:

·Child Development Center

·Discounted access to local attractions

·Credit Union services

·Fitness facilities

·Barbershop services

·NASA Exchanges

Qualifications:

Bachelor's degree in an IT-related field or three (3) years of relevant experience.

Depending on the candidate's qualifications and business requirements, we may consider applicants at various levels for this position.

Job Requirements

·Proficient background in Linux is essential.

·Ability to adhere to complex procedures and maintain attention to detail.

·Proof of U.S. Citizenship or Legal Permanent Residency is required upon offer of employment.

Physical Requirements

·May require climbing stairs to access equipment for troubleshooting.

·Must wear appropriate personal protective equipment as necessary.

·Position may involve extended periods of sitting or standing.

·Physical demands include sitting, walking, standing, and navigating stairs and remote structures.

·Position is situated in a testing facility; must be able to evacuate swiftly in emergencies.

Work Environment

·May involve working indoors and outdoors across the test complex.

·Daily travel to various locations on-site may be required.

·Walking on uneven surfaces, including paved areas and natural terrain, may be necessary.

·Climbing ladders and platforms may be part of the role.

·All tasks must be performed safely, adhering to safety standards.

Equipment and Tools

·Utilize computers and printers for generating reports and schedules.

·Engage with various testing equipment.

Attendance Expectations

·Full-time work hours are required.

·Occasional overtime, including weekend work, may be necessary based on task demands.

·Dependability and punctuality are essential.

·Shift work may be required.

Other Essential Functions

·Effective written and verbal communication skills are required.

·Travel may be necessary to fulfill position responsibilities, including potential airline travel.

·Professional grooming and attire must align with safety standards.

·Compliance with all drug-free workplace regulations is mandatory.

·Future government security clearance may be required.

·Maintain a positive work environment through respectful communication and behavior with colleagues and clients.