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Customer Service and Sales Associate

2 months ago

Mayfield, Kentucky, United States WK&T Full time

Job Summary:

The Customer Service and Sales Associate plays a vital role in interacting with customers to sell and promote services. This individual will be responsible for carrying out marketing plans and strategies to increase the use and sale of equipment and services. They will also assist with customer relations, maintain billing records, and provide Tier 1 Technical Support service during office hours.

Key Responsibilities:

  • Interact with customers to sell and promote services
  • Carry out marketing plans and strategies to increase the use and sale of equipment and services
  • Assist with customer relations
  • Maintain billing records and documentation
  • Provide Tier 1 Technical Support service during office hours

Requirements:

  • Bachelor's degree in Business or Technology or related field preferred
  • High school diploma plus a minimum three years sales and customer service experience, or other relevant experience, required
  • Ability to work in a fast-paced environment and meet sales targets
  • Excellent communication and interpersonal skills
  • Ability to work a rotating Saturday schedule and extended hours

What We Offer:

WK&T offers a competitive salary and a comprehensive benefits package, including a generous benefits program, equal opportunity employment, and a drug-free workplace. The successful candidate must pass a background check, physical, and drug screen prior to employment.