Customer Service Associate

2 weeks ago


Mayfield, Kentucky, United States FiveStar Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FiveStar. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, making them feel welcome and valued.
  • Sales Transactions: Process sales transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Food Preparation: Prepare high-quality food using food service equipment, following FiveStar guidelines and food safety standards.
  • Store Maintenance: Maintain a clean and organized store environment, including the deli, sales floor, and cooler areas.
  • Teamwork: Collaborate with colleagues to achieve sales goals, promote FiveStar specials, and provide excellent customer service.
Requirements
  • Age: At least 18 years old.
  • Multi-Tasking: Ability to multitask to meet customer needs.
  • Professional Appearance: Maintain a professional appearance and positive attitude.
  • Team Player: Demonstrate teamwork, honesty, hard work, and excellent attendance.
  • Basic Computer Skills: Basic computer skills, including cash register operation.
Physical Requirements
  • Shift Work: Ability to work various shifts, including mornings, afternoons, and overnights.
  • Physical Demands: Stand, push, pull, reach, bend, squat, climb, walk, lift up to 55 pounds, and work in cold indoor environments.

FiveStar is an Equal Opportunity Employer.



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