Retail Sales Support Specialist

4 days ago


Torrance, California, United States LAMPS PLUS Full time
Job Overview: As a Retail Store Customer Support Associate at Lamps Plus, you will play a vital role in ensuring a positive shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, assisting customers with their lighting and home decor needs, and supporting the sales team in achieving sales goals.

We offer a competitive salary of $16.00 per hour, paid time off, and opportunities for career advancement.

Key Responsibilities:
The Retail Store Customer Support Associate will be responsible for:
•Maintaining a clean and organized store environment, including the stockroom and sales floor.
•Assisting customers with their lighting and home decor needs, including answering questions and making recommendations.
•Supporting the sales team in achieving sales goals, including performing tasks such as restocking shelves and preparing product for display.
•Performing various tasks including practicing retail quality control, receiving incoming merchandise delivery, and advising Store Manager or Support Supervisor of discrepancies or damaged items.
•Utilizing the register or Kiosk to ring out sales (cashier) or check on product availability, stocker. Handles all merchandising and currency in accordance with Corporate Security policies and views training modules when assigned.
•Demonstrating outstanding customer service and focus, including assisting with Customer Stock Checks and answering store phones.
•Completing assigned training modules to educate on product knowledge and the selling process.
•Engaging customers to solve their lighting and decorative needs

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