Regulatory Compliance and Quality Manager
2 weeks ago
Job Summary
Johnson Controls is seeking a seasoned professional to oversee the Quality and Product Regulatory Compliance operations for our diverse portfolio of control products used in Building Automation, HVAC, and Commercial Refrigeration systems. As a key member of our team, you will be responsible for managing a small team that collaborates closely with product engineering teams and other cross-functional colleagues globally to ensure our products meet and maintain our quality standards and comply with regulatory requirements.
Key Responsibilities
- Develop and implement quality systems and processes for the product team, promoting adherence to our Quality Policies & Processes.
- Ensure quality requirements are properly integrated into product development projects.
- Monitor product quality data to proactively identify and manage issues.
- Identify and launch continuous improvement initiatives to drive quality enhancements.
- Manage a system to track issues through resolution and ensure Product Returns, Quality, and Warranty data is analyzed, reported, and actioned appropriately.
- Train and mentor others in Quality disciplines.
- Maintain a system to monitor product compliance status and expiring certifications, ensuring all active products remain compliant with regulatory standards and re-certifications are completed before expiration.
- Stay informed about changes and trends in the regulatory landscape to proactively influence product roadmaps and strategies.
- Work with global product development teams and agency representatives to interpret applicable standards and regulations.
- Provide regular reports on compliance status and current issues.
- Manage a system to manage our regulatory compliance records.
- Maintain relationships with regulatory test agencies (UL, FCC, etc.) that we use to test and certify our products.
- Review and approve required declarations of conformity.
- Partner with engineering peers to mentor, coach, and provide technical training and assistance to engineering and other staff as required to maintain an effective knowledge base of regulatory compliance and application of standards.
Requirements
- Bachelor's degree in Engineering.
- 10+ years of experience, with at least 6 years in Quality and Regulatory Compliance related domains.
- Knowledge of safety agency (UL, CSA, Intertek, etc.) operations, requirements, and compliance testing.
- Knowledge of engineering fundamentals, product development, and manufacturing processes.
- Knowledge of applying robust practices such as FMEAs, DFMA's, 8D reviews, and statistical data analysis.
- Experience interacting with product safety and governmental agencies, navigating certification processes, and managing certifications and technical file records.
- Understanding of worldwide product compliance and registration processes.
- Experience leading and/or managing a team, with an emphasis on coaching and training.
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