Customer Service Supervisor

2 weeks ago


Pascagoula, Mississippi, United States Anderson Mechanical Services, Inc. Full time
Job Description

We are currently seeking a highly motivated and organized individual to fill the position of Service Dispatcher at Anderson Mechanical Services, Inc. In this role, you will be responsible for assisting the Service Manager in planning, organizing, and coordinating the day-to-day activities of the service department.

The successful candidate will have a proven track record of success in a customer-facing environment, with excellent communication and interpersonal skills. They should be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Based on market research, the estimated salary for this position is $68,000 per year, depending on location and experience.

Key Responsibilities
- Assist the Service Manager in developing and implementing departmental plans and strategies.
- Coordinate the scheduling of service jobs, ensuring timely completion and high-quality results.
- Train and develop technicians to improve their skills and performance.

Required Skills and Qualifications
- 2+ years of experience in a supervisory or leadership role, preferably in the HVACR industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.

Benefits Package
- Competitive compensation package, including an estimated annual salary of $68,000.
- Comprehensive benefits program, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional growth.

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