Part-Time Bilingual Support Agent
1 week ago
About the RoleEDRICH LUMBER INC is seeking a part-time bilingual support agent to join our team As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.
Responsibilities
As a bilingual support agent, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in English and Spanish. Your duties will include answering phone calls, responding to customer emails, and collaborating with colleagues to achieve team goals.
Able to work effectively in a team environment, maintain accurate records, and communicate clearly and professionally are essential requirements for this role. Additionally, proficiency in Microsoft Excel and Outlook, as well as excellent communication and interpersonal skills, are required.
Qualifications
- Bilingual in English and Spanish (written and spoken)
- 1 year of customer service experience
- Proficient in Microsoft Excel and Outlook
- Excellent communication and interpersonal skills
What We OfferEDRICH LUMBER INC offers a competitive salary of $18-$22 per hour, plus a range of benefits including [insert benefits here]. We prioritize work-life balance and provide opportunities for professional growth and development. If you're a detail-oriented and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply
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