Sales Associate/ Stylist

2 days ago

Daytona Beach, Florida, United States Knitwell Group Full time
About Us

We are a dynamic and fashion-forward company that creates modern, feminine, and versatile clothing for women. Our goal is to empower women to find their authentic self-expression and feel confident in their daily lives.

Position Overview

This role is responsible for driving revenue by providing exceptional client services, building relationships, and maintaining a clean and safe store environment. The ideal candidate will consistently meet or exceed individual and store goals, while embodying our company values and behaviors.

Key Responsibilities
  • Embody our company values and set an example through behavior
  • Responsible for compliance with all company practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation

The successful candidate will consistently meet or exceed divisional, store, and individual financial and credit goals, while contributing to the store's overall success.

Client Experience
  • Provide excellent client service by anticipating needs, exceeding expectations, and adhering to company service experience standards
  • Acknowledge, interact, and build relationships with clients, creating client loyalty and multi-tasking while servicing internal and external clients
  • Address client concerns, coming to resolution when possible, and involving management where appropriate
Operations
  • Complete opening/closing procedures and tasks as directed by Leadership Team with a client focus
  • Meet merchandise processing standards and maintain an organized and accessible work area
  • Adhere to Loss Prevention practices and be aware of and report potential incidents to ensure shortage control and protect company assets
Technical Expertise
  • Demonstrate a desire and ability to be learner responsible and navigate company computer learning systems
  • Perform register transactions quickly and efficiently
  • Operate phone, answering calls with an appropriate greeting, transferring, and placing calls on hold
Product/Brand Management
  • Understand and clearly articulate the company's brand positioning, including the uniqueness of all expressions of ANN INC.
  • Live the company's Purpose, Values & Behaviors, Practices in all interactions
  • Participate in and attend Store Meetings
Requirements
  • Ability to function as a role model, ensuring that the client remains the top priority
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Knowledge of visual standards and techniques, and ability to implement and maintain with company guidelines
Physical Requirements
  • Ability to lift and carry up to 20 pounds occasionally
  • Maneuver effectively around sales floor and stock room
Education and Experience
  • High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results

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