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Sales Associate

2 months ago

Daytona Beach, Florida, United States Ace Hardware Full time

Job Summary:

Ace Hardware is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.

Key Responsibilities:

  • Customer Service:
    • Provide a positive representation of Ace Hardware
    • Proactively assist customers in solving problems
    • Greet customers entering and throughout the store
    • Thank customers when finished and when they are leaving the store
    • Possess a friendly outgoing demeanor; work well with customers as well as associates
    • Ensure all pages and calls are answered promptly, courteously and effectively
    • Possess strong product knowledge and knowledge of store layout and location of products
    • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time
  • Store Operations:
    • Assist in creating a positive, professional and safe work environment
    • Assist with receiving, checking in and stocking of merchandise throughout the store
    • Assist with maintaining back stock levels
    • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
    • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise
    • Assist with merchandise resets through the store
    • Need to be able to work at register
    • Provide assistance to Department Specialists, i.e. price changes, special orders
    • Ensure signage is current throughout the store
    • Operate forklift with proper training
    • Participate in store meetings
    • Be professional in appearance and actions
    • Perform all other duties as assigned

Requirements:

  • High School or GED equivalent
  • Formal retail experience preferred
  • Ability to stand, walk, lift (up to 50lbs) and climb

Compensation:

$15.00 based on experience (Full Time)

Shift:

Varies

Reports to:

Store Manager and/or Assistant Manager