Home Service Coordinator

4 days ago


Kingman, United States Air Control Home Services Full time
Job OverviewWe are a team of home service experts dedicated to delivering exceptional results for homeowners in Mohave County. As a key member of our dispatch team, you will play a vital role in ensuring the success of our customers.


Job Responsibilities
  • Evaluate customer calls and match the right technician to every job.
  • Learn the business and prioritize urgent customer calls.
  • Ensure quality customer experiences by relaying detailed information to technicians in the field.
  • Record and report service calls.
  • Participate in training to grow professionally.
  • Update customers on technician progress throughout the day.


Requirements
  • One year of dispatch experience.
  • Intermediate to advanced computer knowledge with Microsoft Office, particularly Microsoft Outlook.
  • Knowledge of phone dispatching systems.
  • Prior experience with Service Titan is preferred but not required.


Benefits
  • Our top performers are among the highest paid in Mohave County.
  • Company-paid health insurance and short-term disability.
  • Supplemental dental, vision, life insurance, and long-term disability.
  • 401k Plan with company match.
  • Paid Time Off.
  • Company Paid Holidays.
  • Ongoing Training.


About UsWe are an equal opportunity employer committed to providing a supportive work environment where our team members can thrive. If you're looking for a career that offers growth opportunities, competitive pay, and a positive work-life balance, we encourage you to apply.
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