Restaurant Operations Manager

2 weeks ago


Nantucket, Massachusetts, United States The Brotherhood of Thieves Full time
About The Brotherhood of Thieves

The Brotherhood of Thieves is a renowned Nantucket institution, part of Servedwell Hospitality, a company that owns and operates several successful restaurants, including The Black Whale, Cisco New Bedford, Cultivator Shoals, and Joe's Original.

We are known for our high-quality creative seafood, raw bar, and coastal cuisine, paired with exceptional service in a unique and iconic downtown location.

Job Summary

We are seeking an experienced and skilled Assistant General Manager to join our team at The Brotherhood of Thieves. As a key member of our management team, you will be responsible for leading high-performing teams, driving sales growth, and ensuring exceptional customer experiences.

Responsibilities
  • Lead and manage high-performing teams to achieve sales growth and customer satisfaction targets.
  • Develop and implement effective strategies to drive sales, improve customer engagement, and enhance operational efficiency.
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
  • Ensure exceptional customer experiences through effective service delivery, quality control, and staff training.
  • Monitor and control labor costs, inventory management, and other operational aspects to maintain profitability.
Requirements
  • Proven track record of strong leadership and team management experience in a high-volume, fast-paced environment.
  • Demonstrated ability to drive sales growth, improve customer engagement, and enhance operational efficiency.
  • Strong commitment to hospitality, customer service, and staff development.

The Brotherhood of Thieves offers a dynamic and supportive work environment, excellent compensation, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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