Service Excellence Representative

5 days ago


Richmond Heights, Virginia, United States A&M Ventures Full time
Daily Responsibilities
  • Customer Communication: Deliver friendly customer service while providing information about products and services to existing and potential customers.
  • Troubleshooting: Troubleshoot and overturn customer objections and questions while maintaining a positive and professional attitude.
  • Record Keeping: Maintain up-to-date and accurate records of all customer interactions and personal information.
  • Product Knowledge: Cultivate a knowledge base on all products and services to draw on during customer interactions.

Prior Experience: 1-3 years working as a customer service representative, sales representative, or in a retail, restaurant, or hospitality environment.



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