Change Management Specialist

1 week ago


Jackson, Michigan, United States Pyramid Consulting, Inc Full time
Job Title: Change Management Consultant

We are seeking a skilled Change Management Consultant to join our team at Pyramid Consulting, Inc. This is a 12+ months contract opportunity with long-term potential and is located in Jackson, MI (Onsite).

Job Summary:

The successful candidate will lead the change management activities within a structured process framework, designing the strategic approach to managing change and support operations that fall within the domain of change management. They will evaluate the change impact and organizational readiness to limit potential risk, supporting training and communication as part of change management.

Key Responsibilities:
  • Leading the change management activities within a structured process framework.
  • Designing the strategic approach to managing change and support operations that fall within the domain of change management.
  • Evaluating the change impact and organizational readiness to limit potential risk.
  • Supporting training and communication as part of change management.
  • Evaluating the risk of change and providing actionable guidelines on reducing the impact.
  • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.
  • Conduct post-implementation reviews to assess the decisions and performance related to the change request.
  • Review and record requests for change (RFCs)
  • Categorize change requests
  • Prioritize changes according to business objectives
  • Manage the transition of changes from the development team to operations
  • Accept or reject RFCs
  • Convene the change advisory board (CAB) meetings
  • Coordinate the building, testing, and implementation of changes
  • Mediate conflicts related to the change where necessary
  • Create and circulate the change schedule
  • Maintain all change documentation (policies, procedures, templates, etc.)
  • Produce management reports
  • Knowledge in related ITIL processes including incident management, problem management, Configuration Management
  • Minimum 3-5 years' experience handling change management process with experience in Client Tool
  • ITIL Certification
Requirements:

The ideal candidate will have a strong background in change management, ITIL processes, and experience working with Client Tool. They will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

Pyramid Consulting, Inc. is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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