Advanced Software Support Analyst

3 days ago


Los Altos Hills, California, United States Foothill De Anza Full time
About Us

Foothill De Anza Community College District is committed to student success and is driven by an equity agenda and guided by core values of excellence, inclusion, and sustainability.

Job Description

We are seeking an Advanced Software Support Analyst to provide technical support for our complex district-wide Banner ERP applications. The successful candidate will have a strong background in computer systems management, analysis, design, and maintenance.

Key Responsibilities
  1. Maintain and support existing software processes and projects.
  2. Develop and implement new software applications to meet business needs.
  3. Analyze and troubleshoot any software issues and use logic to solve problems.
  4. Deal tactfully with customers and staff in providing information, answering questions, and providing customer service.
Requirements
  • Bachelor's degree in Computer Science, Management Information Systems, or a related field.
  • 5 years of progressively responsible experience in applications analysis, design, and development.
  • Industry-recognized information technology certifications desirable.
Benefits

The Foothill De Anza Community College District offers an excellent benefits package, including medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long-term disability, retirement benefits, and basic life insurance.

The estimated salary range for this position is $123,000 - $153,000 per year, based on location and experience.



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