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Leasing Director

2 months ago

Buffalo Grove Illinois, United States RPM Living Full time
Leasing Manager Job Description

RPM Living is seeking a highly skilled Leasing Manager to join our team. As a Leasing Manager, you will be responsible for leading the leasing team and achieving effective leasing, marketing, and resident relations at one of our apartment complexes.

Key Responsibilities:
  • Conduct all functions necessary to close sales, including making appointments, generating new leads, conducting tours, and maintaining show rooms.
  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan.
  • Project a favorable image of the community to achieve property objectives and public recognition.
  • Focus on securing resident retention through planning resident functions, attending after-hours events, and participating as a host as needed.
  • Complete all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner.
  • Attend weekly and daily goal-setting meetings as appropriate.
  • Oversee leasing staff, including training, development, evaluation, and rewards, while providing feedback on pricing, product, and the team.
  • Greet and qualify prospects professionally using guest cards in our Lead Management Software.
  • Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements.
  • Keep an updated availability report, process applications with credit checks and rental history verification, and submit them for Community Manager approval and follow-up with applicants on their status.
  • Show apartments and close sales, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation.
  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
  • Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed.
  • Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data.
  • Provide excellent customer service while maintaining the highest standards for resident service.
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards.
Qualifications:
  • Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 4 years' experience in Leasing capacity – Preferred
  • 2 years' experience in supervisory role – Preferred
  • Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience
  • Valid driver's license – Required

RPM Living offers a competitive benefits package, including weekly pay for all associates working onsite at an apartment community, comprehensive healthcare coverage, employer-paid employee assistance, mental health, and wellness programs, and opportunities for professional development, career growth, and role-based learning plans.

We are an Equal Opportunity Employer and participate in E-Verify. For more information, see the E-Verify and the.