Claims Adjuster

1 week ago


Charleston, West Virginia, United States PURE Insurance Full time
About the Role

The Claims Representative is a key member of the claims team, reporting to the Claims Representative Casualty Manager. The primary goal of this position is to deliver exceptional service to our members and independent agency partners.

Key Responsibilities
  • Resolving claims and responding to inquiries involving members, agents, vendors, and other stakeholders.
  • Handling 1st & 3rd party auto physical damage claims, including total losses and non-injury auto losses of disputed liability.
  • Making appropriate coverage determinations, reserving and resolving claims within prescribed authority levels, and handling status updates with agents and members.
  • Appropriately managing vendor activities and processing transactions in the claim and policy administration system.
Requirements
  • 2+ years of liability claims experience in P&C Insurance.
  • Experience in handling auto physical damage claims, ideally including total loss.
  • Prior experience in a fast-paced environment, where multitasking and organizational skills were required.
  • Working knowledge of Excel, Word, and email applications.
  • Experience in high-net-worth insurance is a plus.
  • Bachelor's degree (preferred).
  • Excellent interpersonal, listening, written, and oral communication skills.
  • Highly detailed and organized, capable of prioritizing multiple tasks and assuring consistently high levels of accuracy.
  • Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
What We Offer

The base salary for this role can range from $65K - $80K, based on a full-time work schedule. An individual's ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience.


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