Community Support Liaison

5 days ago


Tualatin, Oregon, United States The Management Association, Inc. Full time
About the Job

This is an exciting opportunity to join our team as a Community Support Specialist As a key member of our community management team, you will be responsible for providing exceptional customer service and quality administrative support to our communities. This includes managing complex Work Orders and Architectural Review requests, managing amenity requirements, performing special projects/research, and various coverage (i.e. phone).

**Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
  • Manage review, assignment, and follow-up for complex Association Work Orders requiring committee approval, a board approval process, or specialized vendors
  • Document actions taken with system notes and maintain accurate records
  • Process compliance notices (either post-inspection or as needed) in accordance with community guidelines


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