Sales Associate

5 days ago


Springfield, Illinois, United States Knitwell Group Full time
About Us

At Knitwell Group, we empower women to find their authentic self-expression through our modern, feminine, and versatile clothing. Our mission is to provide a safe and welcoming environment where clients can feel confident and inspired.

Job Overview

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional client service, building relationships, and driving revenue growth.

Key Responsibilities
  • Client Service: Anticipate client needs, exceed expectations, and adhere to our service experience standards.
  • Revenue Generation: Meet or exceed divisional, store, and individual financial and credit goals.
  • Operations: Maintain a safe and organized work environment, complete opening and closing procedures, and adhere to loss prevention practices.
  • Technical Expertise: Demonstrate proficiency in using our computer systems, operate the point-of-sale system, and process transactions accurately.
  • Product/Brand Management: Understand and articulate our brand positioning, participate in store meetings, and build product knowledge with peers.
Requirements
  • Client Service: Ability to function as a role model, ensuring the client remains the top priority.
  • Follow Directions: Prioritize and meet deadlines with minimal supervision.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with our guidelines.
  • Communication: Communicate effectively with clients, management, business partners, and store associates.
  • Accuracy: Ability to handle cash and provide change without error.
  • Schedule: Remain flexible in scheduling to meet business needs.
Education and Experience
  • Minimum Requirements: High School Diploma or GED.
  • Minimum Experience: One year sales associate or relevant experience in the services industry with proven results.

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