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Sales Associate

1 month ago

Springfield, Illinois, United States Great Lakes Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, answering questions and assisting customers in finding products.
  • Generate sales by using the S.A.L.E.S. process to help customers find everything on their lists.
  • Complete all company and departmental paperwork accurately, including price change bulletins and inventory reports.
  • Receive, open, and unpack merchandise, checking paperwork against items received and replenishing stock as needed.
  • Display and maintain merchandise on end caps, shelves, counters, or tables, following company planograms and building displays to attract customers and promote sales.
  • Maintain on-hand integrity through inventory adjustment reports, including cycle counts and negative on-hand reports.
  • Stay up-to-date on new products and ad merchandise.
  • Practice loss prevention techniques to minimize shoplifting losses.
  • Operate cash registers, scanning merchandise, engaging customers through suggestive selling, and thanking customers for shopping at GLA.
Requirements
  • 6 months of related experience and/or training preferred.
  • Ability to read and interpret documents, write routine reports, and speak effectively with customers or associates.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee frequently is required to climb ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.