Relief Customer Service Representative Driver
4 weeks ago
Job Summary:
The Relief Customer Service Representative at VESTIS operates in a fast-paced environment, providing exceptional customer service and meeting sales growth goals. This role requires a strong understanding of services, policies, and pricing methods, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Safely operate a company step van to provide products and services to clients.
- Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
- Manage daily routes independently to ensure accurate and timely delivery of products.
- Load and unload products according to company policies and procedures.
- Review invoices daily for complete and accurate information and make corrections as needed.
- Meet sales goals and promote overall route growth to enhance profitability.
- Develop leads and prospects, and solicit business from new customers.
Requirements:
- Must be at least 21 years old and have a valid driver's license with an excellent driving record.
- Customer service experience with a wide variety of consistent customer contact.
- Strong math and basic computer skills.
- Demonstrated experience selling services/products and generating new business is preferred.
- Excellent customer service and verbal communication skills are required.
- Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
Working Environment:
Exposure to adverse and varying weather conditions, including extreme temperatures. Fast-paced environment with irregular and long hours. Must be able to lift and maneuver a minimum of 25 pounds and load/unload product from the truck without assistance.
Education and Certifications:
- High school degree or equivalent.
- Valid driver's license.
Equal Opportunity Employer:
VESTIS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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