Director of Discharge Planning and Social Services

3 days ago


Rocky Mount, Virginia, United States Medical Facilities of America Full time
Director of Discharge Planning and Social Services

Franklin Health & Rehabilitation Center in Rocky Mount, Virginia is seeking an experienced Director of Discharge Planning and Social Services to lead our team in preparing residents and families for a smooth transition home.

You will play a critical role in coordinating patient discharges, including supplies, transportation, and other services to ensure a safe and successful transition. If you are passionate about helping people and delight in their recovery, we want to talk to you.

We are looking for an energetic and dynamic self-starter with 2 or more years of experience in Discharge Planning and Social Services in a healthcare setting. The ideal candidate has a history of successful positions involving direct customer service, social services, coordination, and problem-solving, and teamwork.

Key Responsibilities:
  • Research, identify, and arrange external services for residents such as Chaplaincy, Advocates, Responsible Parties, and optimal care environments.
  • Schedule discharge meetings and coordinate home visits, home care, therapy according to resident needs.
  • Directs timely and efficient five-day discharge planning meetings for all newly admitted residents.
  • Assesses patient's support systems and home situation to assist in decision-making regarding discharge plan and needs.
  • Facilitates effective bed management by strategic evaluation and internal arrangement to maximize availability of transitional and extended care services.
  • Meet with and assist residents with social issues such as conflict resolution, problem-solving, and care coordination.
  • Conduct customer satisfaction surveys.
Requirements:
  • A 4-year degree in Social Work, Psychology, Sociology, Education, Counseling, Criminal Justice, or other human services related degree.
  • At least 1 year of Social Work experience in a healthcare setting.
Why Franklin Health & Rehabilitation Center:

We truly believe in creating the BEST patient experience possible by meeting physical, spiritual, and social needs. We are a community of caring. Our commitment to patients and employees include an atmosphere of dignity, respect, and fairness. Competitive salary, Health and dental insurance, Paid time off, 401k with a company match.



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